FAQs
1. How does Evercheck help reduce shrink and theft?
Evercheck helps reduce retail shrink and prevent theft through advanced AI for loss prevention. It detects behaviors that lead to loss—whether due to honest mistakes or malicious intent—prompting shoppers to make corrections and alerting store associates when support is needed. The system works across staffed lanes and self-checkout, delivering actionable insights that improve performance and accountability.
2. What makes Evercheck different from other retail AI solutions?
Evercheck stands out for its innovation, scale, and real-world impact. Evercheck stands out for its innovation, scale, and real-world impact. Unlike other retail AI vendors that detect just a handful of issues, Evercheck analyzes over 30 behavioral patterns tied to loss and error. Evercheck is deployed across more than 120,000 self-checkouts globally— making it the most widely adopted AI for loss prevention in retail. With over 6 petabytes of video data processed daily, our models continuously improve—delivering smarter, faster results at scale.
3. Can Evercheck be used in both self-checkout (SCO) and staffed lanes?
Yes. Evercheck is designed to work across both self-checkout and staffed lanes. Many retailers start with self-checkout loss prevention, where complexity and shrink risk can be higher, but the same AI checkout solution extends seamlessly to traditional lanes—ensuring consistent coverage at every point-of-sale.
4. What does Evercheck implementation look like, and what kind of ROI can we expect?
Evercheck is rolled out in phases—starting with a pilot, then expanding to a subset of stores before full deployment. This phased approach allows retailers to evaluate performance, validate loss prevention results, and ensure alignment with store operations. According to a commissioned Forrester Total Economic Impact™ (TEI) study, retailers can expect to break even in six months and achieve a 374% ROI over three years with Evercheck.
5. Will Evercheck work with our existing retail technology?
Yes. Everseen is designed to integrate seamlessly with most major POS systems, self-checkouts, and store security systems. We provide clear guidance on any hardware requirements and work closely with retailers to identify what’s already in place and what may need to be added to ensure smooth deployment with minimal disruption.
6. Will this slow down checkout or disrupt store operations?
No. Everseen’s AI integrates smoothly into store operations, improving accuracy without slowing down checkout. We minimize unnecessary interventions, making checkout smoother and reducing delays.
7. How do shoppers respond to using Evercheck in stores?
Evercheck operates seamlessly in the checkout process, identifying potential errors within milliseconds. The system provides simple, clear prompts with video explanations, allowing shoppers to easily correct mistakes. An Everseen study confirms that consumers are increasingly comfortable with retail technology—68% say they’re comfortable with vision AI in stores, and 65% believe AI makes shopping more convenient. (Everseen Insights: Future of AI in Retail, 2025)
8. How do I track results and measure the impact of Evercheck?
Evercheck provides detailed reporting through an interactive dashboard. Retailers can track shrink reduction, intervention rates, improvements to store operations, and ROI metrics in one place. Our analytics help retailers maximize impact by identifying retail shrink patterns and trends across different store locations.
9. How quickly can we expect to see results with Evercheck?
Most retailers see results quickly with Evercheck—reducing shrink, improving checkout speed, and boosting efficiency within the first few months. According to a commissioned Forrester Total Economic Impact™ (TEI) study, retailers can expect to break even in six months.
10. How does Everseen address privacy and AI ethics?
Everseen is committed to responsible AI use. Our systems focus on behavioral patterns, not personal identities, ensuring compliance with global privacy standards such as GDPR and the EU AI Act. We prioritize transparency, fairness, and security to build trust with retailers and customers alike.
11. How is Evecheck different from traditional security and loss prevention tools?
Traditional tools like CCTV and weigh scales are reactive or limited in scope. Everseen’s retail AI technology not only interprets shopper behavior in real time—it also identifies trends and patterns over time to improve accuracy and impact. By continuously learning from vast amounts of data plus detecting potential loss events as they happen, our platform helps prevent issues and minimize retail shrink.
12. What does Evershelf do—and where is it used?
Shoplifting often occurs at the shelf and goes unnoticed—Evershelf helps close this gap, reducing retail shrink and strengthening front-line loss prevention. It delivers real-time shelf monitoring to detect theft in high-value aisles before it results in loss. Running on Everseen’s retail AI platform, Evershelf discreetly analyzes shopper behavior and alerts staff in the moment.
13. How does Evereagle support both store operations and loss prevention?
Evereagle uses vision AI to monitor entryways and checkout lines, giving retailers real-time insight into traffic flow, queue buildup, and suspicious behavior. This dual-purpose solution, running on Everseen’s retail AI platform, helps improve store operations while reducing theft at key store access points.
14. What is Evershow—and how is it different from traditional self-checkout?
Evershow is our bulk checkout solution, designed for c-stores and small-format retail. It enables instant checkout by scanning up to twenty items simultaneously. This on-the-go checkout solution uses AI technology for product recognition-- speeding up transactions and improving store efficiency.
15. What is the Everseen Vision AI Platform?
The Everseen Vision AI Platform powers our full suite of retail AI solutions—from Evercheck for self-checkout loss prevention to real-time shelf monitoring with Evershelf. The Everseen platform combines edge-based computer vision with cloud processing and advanced analytics to detect, analyze, and resolve issues and optimize operations across the store.
16. What sets Everseen apart as a company?
Everseen is the leading retail AI provider for loss prevention. The company's flagship product, Evercheck, is deployed across 120,000 SCOs worldwide and has a proven track record of impact with 11 of the top 20 global retailers. Founded in 2007, Everseen combines cutting-edge vision AI with a deep understanding of retail operations to solve real-world challenges and deliver measurable ROI. With 83 patents and more than six petabytes of video data processed daily, Everseen continues to push the boundaries of what’s possible—driving smarter, faster solutions that reduce shrink, boost productivity, and enhance the customer experience.
17. Who does Everseen work with?
Everseen works with 11 of the world’s top 20 retailers, spanning grocery, fuel, and general merchandise. We also partner with technology leaders like NVIDIA, Google Cloud, and NCR Voyix to deliver scalable, high-performance solutions worldwide.

Transform Your Retail Operations
Discover how Everseen can help you optimize your operations and maximize profitability.