Recover the revenue you're losing every day
Vision AI for retail loss prevention, detecting checkout loss in real time across every checkout.
What you lose at checkout is costing you more than you think
On average, one in every 25 checkout transactions results in a loss. As self-checkout grows, so does checkout loss. Missed scans, walk-offs, and unresolved alerts quietly drain revenue, while manual intervention slows staff and frustrates customers.
The problem isn't limited to self-checkout. It affects every checkout.
“Checkout Intelligence gives us real-time awareness of what’s happening across self-checkout - and the intelligence to act on it.”
Measure and improve with Checkout Intelligence
Retailers can track performance, interrogate the data and identify patterns over time, building a clearer picture of checkout performance and the value being delivered.
interventions
Find out what's slipping through your checkouts
Discover how Checkout Intelligence uses Vision AI to identify, deter and recover self-checkout loss across every checkout environment.
Looking beyond the checkout?
Explore how Store Intelligence brings greater visibility to customer journeys, product interactions and operational activity across the store.
Looking for the bigger picture?
Explore how Data Intelligence connects intelligence across your retail estate to reveal patterns, understand performance and identify opportunities.
Frequently asked questions
Checkout Intelligence uses Vision AI and transaction data to identify potential loss in real time. It helps shoppers correct honest mistakes, alerts colleagues only when intervention is needed, and gives retailers the insight to reduce shrink across self-checkout and staffed lanes.
Checkout Intelligence is built on one of the world's largest retail AI datasets. Deployed across more than 150,000 checkouts and processing over six petabytes of video every day, its AI is trained on millions of real-world retail transactions to recognise patterns associated with loss, delivering increasingly accurate, scalable loss prevention.
Traditional tools often identify loss after it has happened or rely on manual review. Checkout Intelligence detects potential loss in real time, helping prevent issues before they become losses while giving retailers greater visibility into what's happening across every checkout.
Soft Nudge is Checkout Intelligence's real-time customer prompt that helps shoppers recognise and correct mistakes themselves. More than 80% of non-scan events are resolved without staff intervention, creating a smoother experience for shoppers while allowing colleagues to focus where they're needed most.
Yes. Checkout Intelligence integrates with leading POS systems, self-checkout platforms, and existing store technology. Every deployment is also tuned to the realities of each store, from lighting and camera positioning to layout, helping ensure accurate, proportionate interventions with minimal disruption to store operations.
Most retailers begin with a short pilot phase before expanding across additional stores. This phased approach validates performance, minimises disruption and enables confident deployment across regional or global estates.
No. Checkout Intelligence is designed to support colleagues, not replace them. By helping shoppers resolve many issues themselves and alerting staff only when action is needed, it reduces unnecessary interventions while keeping checkout moving.
Checkout Intelligence provides interactive dashboards that bring shrink reduction, intervention rates, operational performance, and ROI together in one place. Retailers can track trends across stores, measure business impact and identify new opportunities to improve performance.
Retailers begin seeing results from day one, with immediate visibility into checkout activity and potential loss events. As deployment expands, the impact continues to grow. According to a commissioned Forrester Total Economic Impact™ study, Checkout Intelligence delivers payback in six months and a 374% ROI over three years.
Checkout Intelligence analyses checkout behaviour rather than identifying individuals. The platform is designed to support compliance with GDPR, the EU AI Act and other global privacy regulations, while maintaining high standards of transparency and security.
Everseen works with 11 of the world's top 20 retailers to help reduce shrink, improve operations and enhance the customer experience. Combining deep retail expertise with enterprise-scale AI, Checkout Intelligence delivers measurable business outcomes for some of the world's largest retailers.